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Ship and Delivery Policy for Axis Group of Interior Design

Effective Date: [ 27/03/2055 ]

Welcome to Axis Group of Interior Design! We’re thrilled to deliver stunning home decoration products straight to your door. This Ship and Delivery Policy outlines everything you need to know about how we ship the products you purchase from our website, www.agointeriordesign.com. Please note that this policy applies solely to our product sales and not our interior design services. Have a question? Don’t hesitate to get in touch with us at info@agointeriordesign.com or give us a call at 8001417272—we’re here to help!

1. Shipping Methods

We team up with trusted shipping partners to make sure your orders reach you safely and promptly. Depending on where you’re located and the nature of your purchase, we may use well-known carriers like India Post, DTDC, or Blue Dart. Our goal? To get your home decor treasures to you in top-notch condition!

2. Shipping Costs

We keep shipping fees straightforward. Costs are based on your order’s weight and your delivery address. You’ll see the exact amount during checkout before you finalize your purchase—no surprises! From time to time, we roll out free shipping offers, so watch out for those exciting deals!

3. Processing Time

Once you’ve placed your order, our team jumps into action. We typically process orders within 1-3 business days. If there’s ever a hiccup or delay, we’ll shoot you an email to keep you in the loop

4. Delivery Times

How long until your package arrives? It depends on where you are in India. Here’s a breakdown of our estimated delivery times:

  • Kolkata and nearby areas: 2-5 business days

  • Other major Indian cities: 3-7 business days

  • Rural or remote locations: 5-10 business days

These are estimates, and things like holidays, weather, or carrier delays might tweak the timeline a bit. We’ll keep you posted if anything changes!

5. Tracking Your Order

We’ve got you covered with updates! As soon as your order ships, we’ll send you a confirmation email with a tracking number. You can use it to keep tabs on your package every step of the way.

6. International Shipping

Right now, we’re focused on serving customers across India. That means we don’t ship internationally at this time. If you’re outside India and interested in our products, reach out to us at info@agointeriordesign.com—we’d love to chat about options!

7. Damaged or Lost Items

Oops—did something arrive damaged or go missing? Let us know right away by emailing info@agointeriordesign.com or calling 8001417272. We’ll team up with the carrier to sort it out and make things right with a replacement or refund, whichever works best for you.

8. Returns and Exchanges

Wondering how shipping ties into returns? Check out our [Return Policy](insert link) for the full scoop. In most cases, customers cover return shipping costs, but if we sent you a defective or wrong item, we’ll take care of it—no worries!

9. Special Handling for Delicate Items

Our home decoration products often have a touch of elegance—or a bit of bulk! Whether it’s a fragile vase or a statement piece, we pack every item with extra care to ensure it arrives just as beautiful as when it left us. Got special delivery instructions? Add them when you order, and we’ll do our best to accommodate.

10. Contact Us

Questions about your shipment or this policy? We’re just a call or click away. Reach out anytime:

Thank you for shopping with Axis Group of Interior Design! We’re so excited to help you elevate your home with our unique products. Can’t wait to hear how they brighten up your space!

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